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Details

General Info

We provide personal service and exceptional quality. Robert E. Schaff Ltd. provides all your insurance and real estate needs. We have been in business for over 100 years. Our unparalleled service, competitive prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you!

HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat - SunClosed

Contact Info

Phone:

Main - 716-683-7378

Fax - 716-683-3341

Address:
33 Central Ave Lancaster, NY 14086
Email:

Reviews

5
19 Reviews
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Sandra M.

12/03/20

Provided by Thryv
5.0

Fast accurate friendly service!

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Nancy G.

11/17/20

Provided by Thryv
5.0

As usual the ladies of the long time crew came through with no problems in these hard to work times

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Diane B.

11/13/20

Provided by Thryv
5.0

who does not like to save money? I always get a good rate :) along with friendly service.

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Richard C.

11/11/20

Provided by Thryv
5.0

Your company has been so good and answering all our calls and helping us when ever we needed the help we couldn't be more happier

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Timothy K.

11/10/20

Provided by Thryv
5.0

Garrett is the best, no matter how busy he is, he always takes time to answer my questions and help us with whatever we need. I always recommend his agency to people

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Loretta P.

11/10/20

Provided by Thryv
5.0

Robert is always helpful in that he explains in detail any questions I may have. His staff is also very polite and makes sure that my messages get to Robert promptly.

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Barbara M.

11/10/20

Provided by Thryv
5.0

Always very helpful. Paying less than previous insurance.

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Colleen T.

11/10/20

Provided by Thryv
4.0

I called to file a claim for my car. Someone sideswiped my car on both sides. When I called the customer service rep, he explained the claim procedure clearly. The adjuster and the appraiser followed through within a short timeframe. Great customer service!

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Jennifer C.

11/10/20

Provided by Thryv
5.0

Found us great rates

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Norma C.

11/09/20

Provided by Thryv
5.0

always answers questions and explains policy and takes action when needed. I feel confident that my insurance needs are met with good rates.

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David B.

11/09/20

Provided by Thryv
5.0

Luke was so very kind, knowledgeable, and helpful in navigating our unique situation. As so many are affected by this covid 19, he provided help when we could not help ourselves. Thank you for caring, and working with us to resolve our situation in these times. Blessings, Kathy Baron Haskell

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Tracy D.

11/09/20

Provided by Thryv
5.0

Always a great job never had a problem.
I recommend you whenever I can!!

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James S.

11/09/20

Provided by Thryv
5.0

Great service as usual

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Anthony F.

11/09/20

Provided by Thryv
5.0

Everyone in the office is awesome, they helped immensely when I bought my home and after two car accidents. The price is very reasonable too, definitely bundle what you can

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Elizabeth T.

11/09/20

Provided by Thryv
5.0

I have been a customer since I was 17. recently bought a new car this year and my agent made the whole process very easy for me.

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Steven B.

11/09/20

Provided by Thryv
5.0

Great service, always appreciate they’re help

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Nicholas C.

11/09/20

Provided by Thryv
4.0

WHile your office is easy enough to deal with, the products (Companies) are not as easy to do business with.
On a claim a few years back I could not contact them at all. It's difficult to be in a position of trying to claim large damages and not having anyone to call because it's night or a weekend.
Same with transferring auto insurance. I bought a new vehicle and couldn't transfer coverage to the new car because it was Saturday. Neither the company nor your office would answer a phone.

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Karen B.

11/09/20

Provided by Thryv
5.0

Always very helpful and responsive to our needs. Great service!

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Rand B.

11/09/20

Provided by Thryv
5.0

Friendly knowledgeable staff!

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Category
Real Estate Agents
Payment Options
check, master card, visa
Location
Next to the Lancaster Opera House
Languages
English, Polish
Associations
Consolidated Insurance Agents, Inc., Trusted Choice, Independent Insurance Agent
AKA

Robert E. Schaff Ltd.

Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.