Excellent service and wonderful annual pest control management options

This company deletes negative reviews on facebook and yellowpages; hopefully they don't also delete this one.
Issue 1:
This company has rude and incompetent customer service that couldn't comprehend any of my questions and eventually hung up on me.

Issue 2:
I had to schedule and reschedule several inspections due to delays and no-shows from the inspector. What a shame, I had to haul many things out of my apartment only for the guy to never show up.

Issue 3:
The inspector was utterly untactful, and he couldn't communicate with me which things had to be removed from my apartment. After perfectly following every single instruction on their sheet, the inspector brought up minor issues that were never specified before hand, such as vacuuming an already clean floor. Then I had to do yet another inspection at a later time, due to these issues, and had to keep my apartment completely dismantled for another week.