I took my yorkie here and the groomer did not dry him properly and he was damp. I informed the groomer Elvira of what I did not like and she appeared to understand. The second time I took my puppy to get washed she mentioned that maybe someone else should groom the him because I complained. She refused to groom my puppy even though I had an appointment at 9 am she wanted me to wait until 10:30 when another groomer arrived. She obviously can not take any constructive criticism form a customer. BOYNTON BEACH PETCO IS MUCH BETTER AND CUSTOMER FRIENDLY. I gladly went to another Petco on Boynton Beach and Congress. Ask for Shiela she was very friendly and understanding. I am spreading my review to as many sites as i can so know one else would have to go through what i been through.