if you ever need help with a computer you have to ask for Josh (Lake Geneva store). This guy knows his stuff. I visit the store a couple time a month for larger purchases and will only ask for Josh. This guy is honest and is always making sure that you are fully informed on what your receiving. His knowledge on repairs is also outstanding. several of my friends now shop there for this very same reason. I hope this company know what they have in an associate as good as he is.