Unfortunately, I have to give a 2 star rating to this establishment. I've been a loyal customer of Vita Mart for years, and have always been willing to spend a little more money on their products as long as I received good customer service (which I use to). But in the last year or so, a certain employee has been unfriendly, curt with her answers, and quite unhelpful. It's as if we customers are "bothering" her when we ask for help. Just recently I went in to ask for some information on juice fasts, and this employee gave me one word answers....didn't even bother to refer me elsewhere, or to suggest other sources of information. Obviously she was in a rush to get out of there. That was really the last straw for me.....I will be buying my herbs and supplements ( which can total up to a lot some months) elsewhere.