Not really sure how the service is, but have seen their Business Reps, drinking alcohol on the job, on numerous occasions. Witnessed a woman rep, wearing a Metronet badge, drinking during a business lunch, as well as a meeting of a handful of employees, that turned into more of a frat party, in the middle of the day. Saw them jump in their cars, to the next appointment perhaps. I watched a lady crawl into a Metronet graphic car. Great advertisement in my book!?!?!? They lost my business by that lack of professionalism.