I am the owner of The Ultimate Flooring Center in La Plata, MD. and just became aware of your review about us and if possible would appreciate a response to your expericence with our company. We pride ourselves in our customer service and our relationship building with our customers. Please give me feedback discribing your disatisfaction with our company to better ourselves in the future. Thank you very much and I do appologise for not servicing your needs to the fullest of our potenial. Thanks again.