Wrong peoples sorry.

Hmm....i really do not know about them. I am still waiting.for my car to be properly fixed.

Seemingly Not very honest.. lead tech swindled a couple hundred dollars from my aging parents.. came to there home when know one was there to help them make a sound business decision.. Said they couldn't take credit card and no receipt untill he collected two hundred dollars.. Then he never showed up with part and there where several appointments made between him and my parents..

Mr. Cool has always been fair dealing with me. As a parent of 2 small childern funds are sometimes tight. We all understand that car problems are urgent and unplaned expensives. Mr. Cool has always worked it out for me to get back on the road. The work they perform is very porfessional. They go out of their way to find parts at the best price possible and give cutomers options. Great Work!!! KLG Knoxville

Mr cool took care of my car for very cheap and they are very quick and i have not had any other problems there are honest and professional i will continue to bring my car there!!!GREAT SERVICE!!

I love Mr. Cool I have never had any problems. I have been going there for years and bring all my family cars there.

MR COOL IS THE SPOT TO GET YOUR CAR FIX!!!

Great company nice workers knocked out my job quickly for a transmission lowest prices in town!!!!very happy thanks Mr cool

Terrible customer service, dishonest service, bad language and behavior from the mechanics. I will NEVER do business with them again. The employees are rude , I had to wait 2 hours to even be acknowldged, I was lied to and misled about my service, and over heard one of the mechanics making a comment about my looks after they were cussing eachother out using disgusting, offensive language. Appaulling!

Took my car into Mr. Cool because i noticed my thermostat was sticking and needed to have it replaced.. My car had not be leaking any fluids but after I took my car in the Mechanic came in and told me my car was leaking and more serious than before. That's when I left with my car and took to another garage, and there I found out there were holes punched into my radiator hose and then it started leaking. Not before I took it to Mr. Cool but after.

James and Pamela are great people, they have been taking care of my truck and two cars for many years. Mr. Cool is also very good at AC repair, they helped me get my GMC Jimmy running smooth and cool for the summer months. Bobby G.

Our family has been around the Knoxville area for 9 years and during that time we have had Mr. Cool service all our cars, and one truck, they always treat us fair and always stand behind their work. Laura & Wes

Mr Cool auto repair has serviced our 99 town & country mini van for 8 years and we are very happy with the price and quality of the work. We are thankful that we found an honest mechanic.

Mr. Cool refused to return my taxes back when I returned a lemon car.

Mr. Cool refused to return my taxes back when I returned a lemon car.

i took my car there when my timing belt went. they are very nicwe people and reasonably priced. i got my car back 1 hour later. i expected to wait but they got right on it!