I called Knoxville Stone Interiors on Tuesday, August 19, 2014 and scheduled a measure appointment with Jesse for two days later, Thursday, the 21st. The gentleman that measured my kitchen for counters was prompt, polite and professional. He was in and out of my house in less than 30 minutes. I paid a 50% deposit and was only asked to sign a simple one-page price estimate. My New Venetian Gold granite counters were delivered and installed SEVEN days later on Thursday, August 28, 2014. It was SO FAST. They were seamless (hurray!), and the installation crew was prompt and personable. They finished the installation quickly and professionally. I couldn't have asked for more. The how process from measure to installation was fast, easy and, honestly, enjoyable. I will use them over and over and over again!