I was so unhappy with my haircut I told the woman exactly what I wanted, and knowing how to cut hair myself I even demonstrated to her how. I asked her to take of barely any length on my layers and to just bring them back a little further and even them out. I also asked her to take off no more than an inch in the back, she didn't listen to anything I said. She took off about 3 inches in the front and back. As for my layers she literally just hacked into them. I have been waiting 7 mons for my last bad haircut to grow out enough to get it fixed, it's now worse than ever and now I have to wait all over again. However, there were two other ladies who had about 3 male clients each and I noticed that they did a fabulous job cutting their hair.