I used to shop the New Balance store on Kingston Pike, but since New Balance changed their shoe design, I had to find a new brand of Motion Cobtrol shoes. I was directed to Fleet Feet by my Chiropractor. I liked my last 2 pair of New Balance...I absolutly LOVE my Brooks. I was hesitant at first with Fleet Feet personnel. They were all pretty young. My hesitancy was soon put to rest. The "fitters" at Fleet are absolutely world class. My daughter, wife and myself will now be exclusive Fleet Feet shoppers...well, for running shoes at least.