your Local Leader for Everything IT Related.

General Info

We are a local leader in Computer Sales and Services. We do all repairs in house. Most of the repairs completed in 24 Hrs. We also offer free diagnostics, that way you dont have to spend any money up front just to figure out whats is wrong. Our rates are reasonably lower compared to other repair places in town.

HoursCLOSED NOW

Regular Hours:

Mon - Sat	9:00 am - 7:00 pm
Sun	Closed

Contact Info

Phone:

Main - 865-688-3122

Address:

404 Merchant Dr Knoxville, TN 37912

Email:

Contact Us

Link:

Computer Works For All Your IT Needs

Reviews

3

4 Reviews

Select your rating

54321

Write a Review

anonymous

07/17/11

5.0

I do not know if this is the right place. I took my xBox by because of the 3 rings of death and they fixed it by the next day for 35 bucks. Not bad for a computer store.

Was this Review helpful to you?0

Flag Review

anonymous

05/05/11

5.0

Stood Behind Warranty - Purchased a HP laptop last year and the motherboard stopped powering on. found it that HP does not cover the motherboard under warranty. Took it back to the store and they replaced the laptop with a Dell for free. I highly respect what they did and a special thanks to Jake for helping me out.

Was this Review helpful to you?0

Flag Review

anonymous

04/01/09

1.0

Computer Works is a scam!!!! I brought my laptop in for repair and was charged 140.00. I was told the part would be replaced and it would take 3-5 days. I paid them in full with cash 130.00 for the repair and 10.00 for the part. We picked up the computer after two days only to find out that the original part was never replaced but "HOT GLUED!" back into place. AFter three days the computer quite working. When we took the computer back to inquire about the warranty, the owner Charles Bowen told us it would cost 100.00 because he had to open the computer back up a second time. When we asked if the part had been replaced the first time he said no because due to his discretion it did not need to be replaced even though we were charged!! He claimed that we broke the same part in a different place and it was our fault, and to get our laptop back we needed to pay him the 100.00 dollars. When we questioned his ethics he remarked "He was the dictator",

Was this Review helpful to you?0

Flag Review

anonymous

04/01/09

1.0

Computer Works is a scam!!!! I brought my laptop in for repair and was charged 140.00. I was told the part would be replaced and it would take 3-5 days. I paid them in full with cash 130.00 for the repair and 10.00 for the part. We picked up the computer after two days only to find out that the original part was never replaced but "HOT GLUED!" back into place. AFter three days the computer quite working. When we took the computer back to inquire about the warranty, the owner Charles Bowen told us it would cost 100.00 because he had to open the computer back up a second time. When we asked if the part had been replaced the first time he said no because due to his discretion it did not need to be replaced even though we were charged!! He claimed that we broke the same part in a different place and it was our fault, and to get our laptop back we needed to pay him the 100.00 dollars. When we questioned his ethics he remarked "He was the dictator",

Was this Review helpful to you?0

Flag Review

View MoreView Less

Categories

Computer & Equipment Dealers, Computer Hardware & Supplies, Computer Service & Repair-Business, Computer Software & Services, Computers & Computer Equipment-Service & Repair

Services / Products

We are a local leader in Computer Sales and Services. We do all repairs in house. Most of the repairs completed in 24 Hrs. We also offer free diagnostics, that way you dont have to spend any money up front just to figure out whats is wrong. Our rates are reasonably lower compared to other repair places in town.

Payment Options

debit, cash, all major credit cards, financing available

Brands

All Mojor Brands

Location

On Merchants Dr , between Mc Donalds and Pilot.

Amenities

Repair work offered in store or are your location.24/7 Monitoring of Small and Medium Businesses.Sales and service of everything IT related.IT Consulting.Advance Data Recovery.Custom Gaming Machines. Customized Servers.Constant Backup Solutions.Laptop and Desktop Sales.Virus removal and Protection.PC , Mac, Linux.IPad, Iphone, etc Screen Replacements.Laptop Screen Replacements.DC Jack Repairs.XBOX and Play Station repairs.Microsoft Registered Refurbishers.Networking.Recycling.

Accreditation

BBB

Knoxville Chamber Of Commerce

Associations

Microsoft PartnerMicrosoft Registered Refurbisher

Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free