I have often heard that nothing runs like a John Deere, 11 hrs. after buying one I had problems. Returned lawn mower to lowes they called the people that would be fixing it. I had to personally take to them. They were supposed to pick up but didn't. Lowe's manager stated the man said he would start working on it today. When I got there the man said he was backed up over a week. It is summer I need a lawn mower now. I can pay for it every month but they can't give me another one in return. This is not right. If I had known this I would have bought from Home Depot. Bad bad bad service .. I have even had this mower a month

This locations is the worst. The staff is unfriendly, I ordered patio doors which took over a month and then called every day once they arrived. A week later it is still not resolved have not heard from the installer. A little over a year ago ordered flooring and it was a disaster I ended up cancelling and going else where. I have also ordered screens when they came in it was the wrong size. As soon as my Lowes card is paid I will be going to Home Depot to open an account and they will receive all of my future business.

horrible place.......I went to buy a refrigerator after work last night. There was no one working in the dept. We went to customer service twice and still no one showed up. Finally we saw a worker pushing carts and grabbed him. Of course he didn't know how to put info into computer and called someone else.....THEN I had to go up front to pay for purchase. When I asked the guy how I arrange a delivery he said call back tomorrow.......REALLY!!! I just paid $1200. and you can't tell me when I'll get it???? So....I call today and guess what?.....No one comes to the phone...3 rounds of Hello how can I direct your call? Finally ask for manager. HE tells me my receipt states that I took the refrigerator with me last night!!!!! UNBELIEVABLE right? He ended up fixing it I think...delivery is Monday.......we will see...I don't feel good about this at all and will NEVER purchase an appliance from this LOWES store ever again.