Had a noon appt, waited 1 hour, no management onsite, no one who could communicate in my native English language........Good Luck Bella Nails....Get real! On a Sunday, I spend 2 hours of my day to pay for an enjoyable experience and you have NO STAFF AND NO MANAGEMENT to even explain your delay...I do suggest removing facial masks when you cannot speak the language and expect someone to understand mumble from behind a surgical mask! .....God help the 6 women sittingand waiting! Must be nice to have nothing else to do!