I have been taking lazier hair removal treatments since 2013. my last treatment was 06/11/2014. I still have a substanial amount of hair still on my upper lip and bottom lip, under arms and chin and jaw line. Now when I signed up it was a life time contract. I was told that I would have to start paying for the next treatment of upper and bottom lip, and under arm area and chin area and jaw line. Now , dont get me wrong, my facial hair has slowed down but, it is not gone. I still shave, but less ofter. But when I do shave it is a substanial amount of hair. I feel that it should be less. I shave twice in three month period. My hair is still there. I have paid in full. Now, I have to pay for so called touch up when I feel that the hairs have not fully gone. I have slowed down, but not gone. Now , I would like some coupons or give me more treatments. Too much hair to shave and to start back paying. I was seen by Selina Evans.on 06/11/2014.. Good teck. I just need more time.