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K
Kyong B.

07/21/14

Provided by YP.com
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I have a chipped tooth and gum problem, but no dental pain. Aspen has good reviews and a good BBB rating, so I chose them. After the x-ray and exam, they said I needed a crown and gum treatment
I paid in full, which included a home care kit that I did not know about, or request.
In the middle of the Gum treatment, while my mouth was numb, they asked me for $500 more. They kept pushing me and I felt that I had no choice, so I agreed. The gum treatment wasn't correctly done. My gums are still bleeding after a month. I asked for my money back for the gum treatment and gave it back.
The build-up for the crown didn't cause pain during and after the procedure. A week later, after they installed the temporary crown, I suffered over two weeks of pain. While all this is going on I had a headache, high blood pressure, and chest pain from tooth pain and stress.
Finally I complained to customer service, so they said they'll do a root canal. They also gave me the $500 back.
It took over month to complete. My experience here was a nightmare. I need to see another dentist but I'm so terrified.
Patients should have the right to write good, or bad, reviews. I tried twice, to post this review on Aspen's National website, but they haven't posted it yet.

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M
Maria A.

01/20/16

Provided by YPmobile
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Worst cleaning I ever had in my life. I have braces and was told I did not need to to get my bracket remove for the cleaning because they could do it with them on. First I had to ask for glasses they were spraying water all over me. Then I had to ask to get suction done felt like I was drowning. She half clean, kept getting the tools stuck in my tooth, didn't floss at all. Then on top of that I was suppose to get a filling so she drilled it my tooth before ever looking at x-rays then after I complain about the pain she says, "oh let me look at the x-rays and says you need a root conial" now I have a temporary filling in. I will find another dentist, will not go back there.

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DETAILS

Currently Open for Routine and Emergency Care

General Info
Aspen Dental in Killeen, TX is open for all appointment types. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clean care environment for all their dental needs. We offer a wide range of dental and denture services with skilled lab technicians that hand-craft, high-quality dentures. Book an appointment online or call anytime Monday-Friday 6:30am-11pm, Saturday 7am-9pm, or Sunday 7:30am-5:30pm EST.
Extra Phones

Fax: 254-690-0415

Hours
Regular Hours
Mon - Thu:
Fri:
Social Links
Categories
Oral & Maxillofacial Surgery, Cosmetic Dentistry, Dental Clinics, Dental Hygienists, Dentists, Implant Dentistry, Orthodontists, Prosthodontists & Denture Centers
Services/Products
Dentures, Denture Repairs and Relines, Denture Replacement, Cosmetic Dentistry, Dental Bridges, Dental Crowns, Dental Implants, Emergency Dental Care, Fillings, Oral Surgery, Root Canal, Tooth Extraction, Treatment of Periodontal Disease, Check-Ups, Now Offering Dental Implants in select locations
Payment Options
Brands
Oral Health America
Location
Our office is open and offers a wide range of dental and denture services with skilled lab technicians that hand-craft, high-quality dentures.
Data provided by one or more of the following: Thryv, Data Axle, Yext.