This Walgreens location (I can only speak about this one) is completely unconcerned for their customers! For over a decade they have been pushing their 90 day supply refill on every piece of literature I've gotten from them. But today on one of my few days off they called me and woke me up pushing their 90 day supply (something I can't afford anyway!) with this supposed "courtesy" call. Did they think I was blind or didn't know how to read and that I didn't get the message the first one million times? No a SALES call!
A genuine courtesy call would have been one to let me know they were no longer going to be open 24 hours! A big thing to someone who doesn't always work a standard shift but not one call, text, email nothing! Or maybe a call that they were substituting my regular medication with something that looked nothing like the usual pills and of course I couldn't call and make sure they were correct so I could take them that night because they were no longer open 24 hours! I called to speak with the manager about this "courtesy" call but was put on hold for 10 minutes more of their "courtesy" ! Walgreens needs to learn that a courtesy call should be a courtesy to the customer not to their business! Maybe it's time to find out if another location is better or if it's all of Walgreens that doesn't understand the definition of "courtesy" !