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Details
HoursOPEN NOW
Regular Hours:
Mon - Sat
SunClosed

Contact Info

Phone:

Main - 770-424-0123

Extra - 678-402-5653

Extra - 678-581-0223

Address:
2400 Cobb Pkwy NW Kennesaw, GA 30152

Reviews

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A
Abhi V.

07/01/15

Provided by YP.com
2 Reviews0
5.0

Overall very nice experience. Used their free ac checkup service - and diagnosis was right. Would have repaired it there if I had the option to spare more time the same day and if I had communicated properly (they pulled out my van since they thought I didn't want to repair it for the quote they gave - in fact I was reluctant, but agreed). So this review is my thanks to them. Just wish they had looked past my miscommunication and agreed to repair my vehicle in reasonable time.

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R
Rd. E.

04/29/15

Provided by YPmobile
1 Reviews0
1.0

Use to be a good place to take your car. Took my car to have transmission fluid change, they come with a $1900.00 invoice of things that need to be fixed in my car. I am not even talking that I had to go back for some thing that they should had put in a new part and they put silicone what didn't stop the leak. I had to buy the part online for just $10.00 and take it to them, so they could fix the problem.

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R
ron.kadner

10/09/12

Provided by YP.com
1 Reviews0
5.0
Easily the best experience I ...

Easily the best experience I have ever had with a automotive repair shop. Prompt, professional, honest, and affordable . I went in expecting an expensive repair, but was pleasantly surprised when they told me it was an easy repair and only half $$ what I expected to pay. Really good people..life savers....ask for John.

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D
dantheman131

01/18/11

Provided by YP.com
1 Reviews0
5.0
Very Impressive service and repair!!

I went to Garrett Automotive with a little hesitation, but that was soon eased when i started talking to the owner; John HIll. He took time to help me understand where i needed to spend my money and why. THANKS to the whole Garrett Auto Team!!

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M
modelesque

12/17/10

Provided by YP.com
1 Reviews0
1.0
Will never go back

I wish my experience was as nice as the guys above. They wanted $750 to get and install a fuel pump for a 98' vehicle. I had a backup plan since I know this was a trademark of many mechanics. I decided to buy the part and he said it would be $287 just for labor, so I knew he was ripping me off b/c no fuel pump for a car that old would be near $650. Then he used up nearly a half tank of my gas and didn't bother to reimburse me, gas is too high right now! I would advise any woman to bring a man with you then maybe they would be reluctant to rip you off.

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Business Response01/28/2011

Modelesque, my name is Robert and I am the Marketing Director for Garrett Automotive. It is and always has been our goal to change the reputation of the automotive technician by providing our customers with a fair price and the highest quality of work. I have read your review and I would like the opportunity to fix the situation. After doing a bit of research as to exactly what happened with your vehicle, it would appear that the amount we charged was a reasonable rate, both for the labor as well as the part price. As for your fuel, there was a mistake on our part and we would like to fix that for you by providing you with a gas gift card to repay you for the half tank that we removed. The reason we removed the fuel is a safety precaution, when lowering a tank full of fuel it can be very risky with the liquid inside sloshing around. If the tank falls, there is a possibility of rupturing the tank which would cause a pretty substantial puddle of flammable liquid. (yikes) I hope that we can have the chance to earn your trust in the future, and again I apologize for the misunderstanding.

This listing has been claimed by a business representative.
R
rposey87

08/27/10

Provided by YP.com
1 Reviews0
5.0
Excellent service...John cares about his customers

I met owner, John Hill, a few weeks ago, and he has grown to be someone I consider a real friend. I have seen him deal with customers in a way that even the most seasoned business owners could learn from. He and I have spoken about how he tries to run his business, and he said, "I want to treat my customer in such a way that they will come back." I am grateful to have found a honest technician in my area, and I WILL BE BACK! Thanks John!

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Categories
Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Automobile Diagnostic Service, Brake Repair, Engine Rebuilding & Exchange, Wheel Alignment-Frame & Axle Servicing-Automotive
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