AWFUL EXPERIENCE! I wouldn't even give them 1 star if I didn't have to. First off the guy showed up 6 hours late to drop of the machine. Then it took 9 hours for the drinks to freeze. When we tried to call the owner he they yelled at us and blamed the whole situation on operator error. The driver who brought the machine has lied to the owner saying that we weren't there and that is why is was late but in reality he called us and informed us that he forgot our paper work. Do not waster your time or your money. I am still trying to get my money back.