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Wells Fargo Home Mortgage

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Mortgages, Loans, Real Estate Loans

5622 3rd St, Katy, TX 77493

713-203-8783

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2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

09/29/10

Not helpful at all. Had a check that I needed cashed that was co-signed by my mortgage company, and drawn on a Wells Fargo account. Branch employee wouldn't cash it because there was no stamp on it from mortgage company. Went back to mortgage company, they don't use stamps, what was on the check was correct. Back to Wells Fargo. "They don't use stamps, here's the branch managers phone number". Her response was, "They have to use stamps because we use stamps." HELLO, IT'S A DIFFERENT COMPANY, MAYBE THEY DO THINGS DIFFERENT THAN YOU DO?! She had no desire to call mortgage company for verification, said I'd have to come back when the manager was there. Forget it. As my wife and I walked out I overheard her telling a co-worker, "they're supposed to have a stamp, I don't think the check was real." That made me more angry than anything else. I AM NOT A CRIMINAL! I closed my Wells Fargo business account. If I could select a negative star rating I would.

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anonymous

09/29/10

Not helpful at all. Had a check that I needed cashed that was co-signed by my mortgage company. Branch wouldn't cash it because there was no stamp on it from Chase. Went back to Chase, they don't use stamps, what was on the check was correct. Back to Wells Fargo. "They don't use stamps, here's the branch managers phone number". Her response was, "They have to use stamps because we use stamps." HELLO, IT'S A DIFFERENT COMPANY, MAYBE THEY DO THINGS DIFFERENT THAN YOU DO?! She had no desire to call Chase for verification, said I'd have to come back when the manager was there. Forget it. I closed my Wells Fargo business account. If I could select a negative star rating I would.

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DETAILS
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Phone: 281-391-2101

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Categories
Mortgages, Loans, Real Estate Loans
AKA

Adrienne Byrd-Davis-956251-Wells Fargo Home Mortgage

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