Very understanding of my complaint and took their time working with me, even when I had set backs. Never frustrated with my progress. Very friendly and everyone knows your name and work as a team to help you get better. They are also very accomidating when I had to make a change to my appointment time. I would call that day and they were always able to work me into their schedule, even once when I showed up at the wrong time. I would recommend working with them again.