I walked into Houston Gold Exchange not knowing what to expect.

I had a piece of gold jewelry (watch) I was not going to wear. The staff was friendly and Scott personally helped me. After spending some time looking at the watch he made what I thought was a fair offer. I visited a few other shops but they were not of the same standard nor were their price offers. Seariously Houston Gold exchange in Katy is the shop to go to not only to sell buy also if you are considering trading or buying. Their selection is impressive. Definately a thumbs up for any future considerations by me.

Ron G.

Originally, I walked in to the Houston Gold Exchange at Katy in February 2012 to get one of my mother's rings appraised. I knew I was getting married in May 2012 but my fiance and I hadn't really taken the time to look for a ring. While I was there, the most beautiful ring got my attention. 1ct weight, two rows of small diamonds on the outside, one row of larger diamonds on the inside, set in rose gold...which is my favorite type of gold. I had to get it!!!! (my fiance at the time was so glad he didn't have to go all over with me looking for a ring...MEN) Long story short, the small diamonds kept falling out but luckily, the ring was 100% guaranteed and Scott and the folks at the store kept replacing them. Fast forward to April 2013. I wasn't even married one year and I was going for my fourth visit to have ANOTHER diamond replaced. At this point I wanted to see if they'd buy the ring back, as you can imagine, it was extremely frustrating. Instead, they offered to send it back to the manufacturer and have them remake the ENTIRE ring...free of charge to me. I accepted the offer and got the ring back the week before my one year anniversary, they even let me borrow a small replacement band while my ring was being remade. Let me tell you, my ring is even more sparkly and beautiful then before and whatever they did, even raised the original carat of the ring.



These folks know what they're doing and stand behind their products. I'm one happy customer and I'll continue to go back to them for future purchases.

Ron is a very personable owner who works with you to give you just what you want. When you get it, it's what you paid for - not a sly replacement like some other jewelers I could name. We've bought several things there - all special order - and they've all been beautiful pieces.