Kmart
7100 NW Prairie View Rd, Kansas City, MO 64151
816-505-1280
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09/01/14
This Kmart is a few blocks from my house, so its convenient for me to go here when i need laundry detergent, bath tissue..etc. Sadly, now I am now going to drive the extra miles and go to Walmart. The manager on duty a majority of the time I make my supply run is a lady named Melissa. She is very unfriendly and frankly very rude. The final straw for me was today. I had to get some items to prepare for guests who will be staying in my home. I found a set of sheets for 15.99, & it wasn't until i got in the car to leave that i noticed they rang up for 44.99. I go back inside to customer service, & the sweet older woman asks me to show her where i got them. I take her and sure enough the price tag says 15.99. It wasn't just 1 sheet set in the wrong spot, its was ALL of those same sheets in that spot with that price tag. The manager rudely says she won't honor it, rips off the tag and that's it. I returned the sheets and headed to Walmart. The manager Melissa is the reason we will no longer be shoppers of Kmart. She needs a few courses in customer service and to work on her attitude towards customers who do bring good business to her store. I run a home staging business and buy many many items from their location frequently, or I did. Not anymore.
- Extra Phones
Phone: 816-587-7563
Phone: 816-587-0200
Phone: 816-584-1352
Fax: 847-286-1603
- Hours
- Regular Hours
Mon - Sat: Sun: - Categories
- Supermarkets & Super Stores, Boys Clothing, Clothing Stores, Consumer Electronics, Discount Stores, Girls Clothing, Men's Clothing, Sporting Goods, Women's Clothing
- Payment Options
- Brands
- electronics
- Location
- Prairie View Plz
- Neighborhoods
- Northland, Linden Park
- Other Link
- Other Information
Price Range : Average