I met the owner, Steve, and showed him my expectations. He agreed they could perform them. I paid the $450 to receive showroom condition on my 2006 4Runner I am preparing to sale. I picked up my vehicle at the agreed upon time. It was not in showroom condition. There was surface oil on the engine block I was able to wipe away with my fingers. The entire engine was not "dressed' to standard. There were sill spots on the carpet that I am able to remove. The rear window was never rolled down as there was residue on it when I rolled it down. The interior console still had cider drops on it. There was still sand in the rear cargo area. They did offer to fix it on site but I had other things to do. They discounted me 10%. The owner called me later and said bring it back but I had already purchased engine clean stuff etc. at the store and had just finished redoing their lack of detail. A day later, I am still finding thing that their detail shop did not perform. I was planning on having them polish my Lexus...NOT NOW!!!