I had had business with a few health care companies in the past in the KCMO area.The VA had sent me to others before, 2 of which went out of business, which was very clear as to why. I was skeptic at first with this place too. But willing to give them a chance. Sure glad I kept an open mind. Over the years (since 88) I have had a very good experience with Rick and all the people there. Both with things the VA have gotten for me and what I got for myself and my mother (that I took care of for over 15yrs).