i.e., A local favorite, or highly recommended because On Sunday afternoon at approximately 4:42pm, I came to your store to purchase some wines for a family/guests dinner. During the check-out process, I mentioned to the young man ringing up my purchases of my interest in locating a good apple wine. He was pretty sure that Barnyard did not carry a wine of that flavor, but did recommend both Gomers and Lukas Liquor store as alternatives. I was greatly impressed that he would have taken the time to suggest other businesses that might carry my wine of interest. He was both courteous and knowledgeable, demonstrating a genuine concern in making this purchase, and future purchases, a pleasant one. Without a doubt, you have earned lasting customer through the efforts of this young man.