On 8/29/2016, I walked in for a tire rotation. Four hours later, they still did not have the work done. My family will never come here again. They should close their doors!!!!!

I have used Pep Boys up north for years and have had good experiences with them. I arrived an hour early for my appointment at the Jupiter, FL location and they took me in after a few minutes wait. They have a younger crew that are courteous and eager to help. The repair took a lot longer than anticipated because they found a serious safety issue that needed to be addressed first. Over all I am pleased with the service.

Wife went in for tires for a Ford Escape. You'd think for just under $600 they'd bother to a] Put the brake dust covers back on b] secure the spare c] take two seconds to wipe the wheels and glue off the tires. Ever wonder why women don't trust mechanics?? They seemed used to apologizing though!

My son and I took his 2002 Honda in to fix several different problems. It appears that 3 out of the 4 problems had to do with a computer issue that they did not have the proper equipment to fully repair. However, the mechanic, John, tried every angle he could. He took the whole car apart trying to isolate the issue. They had the car for 2 days. When I went to go pick-up the vehicle they did not charge me for the brake service & referred me to another company who did have the equipment to properly locate the computer malfunction. They were terrific!!! John truly worked hard to fix everything!! Signed my son up for a rewards card and we will definitely be using Pep Boys in Jupiter again & again! Many thanks!!