I booked an appointment with Drew (& I feel that she needs to be named because maybe that will save some others some money) at this salon on Saturday 11.18.17 at 3:45 pm. My navigation took me to a different location so I ended up running 5 minutes late and when I called to let Drew know that I was just 3 minutes behind because of the navigation she immediately tried to rebook me at a different time because she "wouldn't have enough time now". This was the first issue. Because of this I was already weary that she would be rushing, but she seemed nice and like she knew what she was doing so I went with it. I decided that I was going to be going red with my hair, an all over color. Drew was either in a huge hurry, didn't let my color sit long enough, or didn't use enough of the actual color because there were huge parts of my hair that weren't even dyed. On top of that it was also really uneven, there were parts that were really dark, parts that were really light, parts that looked pink, parts that looked orange, parts that looked copper/red. It was so terrible that I had to cancel my plans for the weekend and go in for an emergency color ON A SUNDAY 5 hours from where I was staying. Not only did I have to do this but my roots are now broken and my hair was not like this before. I have little baby hairs sticking straight up, this can't be blamed on heat because I haven't touched my hair with a blow-dryer, curler, or straightener in almost a year. I have attempted to call the salon 3 different times and have gotten no response!! They won't return my calls which means no refund! You might be asking why I even paid for it in the first place....well, their building is under construction right now and their lighting is SO TERRIBLE that you can't see what the color even looks like in the salon. I even made this comment to Drew because I couldn't tell what it looked like. So I paid and I left and as soon as I got home I saw the damage that was done. DO NOT GO TO THIS SALON AS THEY DON'T EVEN HAVE THE DECENCY TO CALL BACK WHEN ONE OF THEIR STYLISTS EFF UP YOUR HAIR. THEY CAN'T OWN UP AND BE RESPONCIBLE FOR PUTTING HER BEHIND A CHAIR WHEN SHE OBVIOUSLY SHOULDN'T BE.