I have been with first national for almost 16 years I went in to try and get a loan against my land that I own free and clear they didn't even ask me my name or how they could help didn't even open up my deed and asked if I had more to go with my land for a loan I will never use them for anything else much longer

claimsdesk@fbneconnect.com is that your email address? I just want to be sure because someone send an email to me and it from your bank. Please, I need answer. Or this is a scammer?