In a panic, called United Taxi Service. They fully understood my situation, and calmed me down! They were so polite, so understanding, and without a doubt, solved the problem. (Brother needed ride from Newark airport asap!). As a matter of fact, they even called me to insure everything went well! My brother said the ride was fantastic. Car so clean and driver so friendly. We both will use this service whenever we need a ride. I will also spread their name to everyone I know needing assistance. You will not be disappointed. As I matter of fact, their name is permanetly on my refridgerator as part of the family phone numbers!!! Can't thank them enough. Sister from NY.