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REVIEW SUMMARY

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6 Reviews
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anonymous

12/13/12

They were very friendly and polite. But they stole items and damaged quite a few others and denied that it happened. Very disappointed in the actions taken. I didn't even get reimbursed for any of it. Apparently.... Nothing was stolen or broken even though the items stolen were electronics on file and the damaged items I had plain as day for proof.

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P
pupperton1

01/25/11

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I count myself lucky to have found this company for my move. The staff was very courteous and professional. They made what I expected to be a stressful ordeal a pleasant experience. I would highly recommend this Team for all your moving needs.

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E
emlovesjg

01/16/11

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We have used them twice since we have lived here in Jacksonville. Both times it has been a pleasure having them move us. I could have not asked for more professional people in my life. I would highly recommend them, and will use them again when we move.

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emlovesjg

01/16/11

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We have used them twice since we have lived here in Jacksonville. Both times it has been a pleasure having them move us. I could have not asked for more professional people in my life. I would highly recommend them, and will use them again when we move.

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Keikilani

11/03/10

Provided by Citysearch
Stay away....They will your Damage Property !!!

They Busted up my Brand new expensive baby crib, than tired to throw some paint on it and give it back inless than 4 hours and admitted they had to make a decision on cost and it was cheaper to throw some paint on it and give it back than rent a crib and fix it the right way. They also Broke expensive irreplaceable china, they packed my china in with screwdrivers and other hardware items and wrapped it in with 1 piece of wrapping paper around each and than over lapped them. They voided my mattress warranty, and destroyed my mattress by just throwing it in the truck with nothing covering it and soiled it with dirt and other stains from inside the truck. throw parts of my kids trampoline from outside which had dirty on it up againsts my box spring to my mattress. Gouged my leather couch. mind you all this stuff is about 3 months to 1 year which on my all my inventory was spotless showing there was nothing wrong or no marks on anything I had. Didn't put stoppers in the back of my front loading washer. scratched my crystal vase, damage my rental property walls and door frames when moving my property out. Dragged my BBQ through my kitchen, dinning room and over my carpet in the living room throw the front door instead of walking it around the side of ther house. along with many other things damages. would not recommend them at all if you want your stuff in the same condition you had it in before they handled it. They will insult you and tell you, that things getting damaged is just a part of normal wear and tear and you should expect it.

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JoeS111

11/21/08

Provided by Citysearch
Warning

Be warned. I had a box come off the truck, in the big box they seal up when the boxes arrive at their storage location, that was opened already! So either they accepted the open box, which was marked as a high dollar item box, and packed and stored it that way. (which is not their policy) Or someone cut the box open and took the high dollar item out and didn't even try to hide it. They accept no responsiblity and blame the company that shipped it to them.

Be very careful.

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DETAILS
General Info
For over 45 years, Troy Humphrey Moving & Storage Inc has been a trusted moving and storage specialist serving Jacksonville, North Carolina and the surrounding areas. Our mission is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction and we treat everyone honestly, fairly and professionally!
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Movers, Movers & Full Service Storage, Moving Equipment Rental
Services/Products
  • Clergy Discounts
  • Warehousing
  • Liability Coverage
  • Fireproof Storage
  • Apartment Moving
  • Residential Movers
  • Outdoor Storage
  • Container Services
  • Custom Packaging & Shipping Services
  • Commercial Movers
  • Extra Large Items
  • Commercial Storage
  • Portable Storage
  • Furniture Delivery & Set-Up
  • Screened Employees
  • Vehicle Storage
  • Offices
  • Loading & Unloading Services
  • Wine Storage
  • Lockers
  • Storage
  • Water Beds
  • One-Way Rentals
  • Vehicle Transportation
  • Self Storage
  • Climate Controlled Storage
  • RV Storage
  • Indoor Storage
  • International Storage
  • Industrial Movers
  • Packing
  • Drive-in Storage
  • Household Storage
  • Mini Storage
  • Door-To-Door Services
  • Online Quotes
  • Long Term Storage
  • Online Reservations
  • Air Service
  • Fine Art Moving
  • Loading Docks
  • Tool Rental
  • Moving Equipment Rental
  • Ground Services
  • Off-Site Storage
  • Art Storage
  • Industrial Storage
  • Appliance Moving
  • Origin Services
  • Car Moving
  • Antique Moving
  • Destination Services
  • Piano Moving
  • Short-Term Storage
  • International Moves
  • Liquid Storage
  • Private Storage
  • Boat Storage
  • Computerized Tracking
  • Pallets
  • Organizers
  • Bubble Wrap
  • Wardrobe Boxes
  • Vaults
  • Storage Units
  • Trailers
  • Packing Supplies
  • Skid & Track Loaders
  • Shrink Wrap
  • Padlocks
  • Hand Trucks
  • Hitches
  • Industrial Moving & Storage Supplies
  • Storage Containers
  • Tape
  • Security Lighting
  • Moving Trucks & Vans
  • Wholesale Supplies
  • Padding Materials
  • Commercial Moving & Storage Supplies
  • Shelving
  • Lifts
  • Keys & Locks
  • Boxes
  • Moving Supplies
  • Storage
  • Mobile Storage
  • Ropes
  • Dollies
  • Climate Controlled Vehicles
  • Self Storage
Payment Options
Brands
Kanga RoofPouch
Accreditation

Better Business Bureau

AAA

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