Had an issue with work done with another Tire Kingdom in another area. i brought my car in to see about honoring the warranty on the previous work done. Jose the manager of the Southside Blvd Tire Kingdom branch in Jacksonville went beyond the call of duty to solve the problem but made sure all my needs were taken care of and more concerning my auto. His integrity and honesty shined through like a true professional. I would highly reccomend this shop for all your auto needs and just gained a loyal customer for life.Thanks much Jose and Tire Kingdom for your great service.John H. Wallace retired Chief Park RangerNorthern California