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Flooring America of North Florida

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Flooring Contractors, Carpet & Rug Dealers, Floor Materials

2970 Plummer Cove Rd, Jacksonville, FL 32223

904-880-5252

CLOSED NOW: 
Today: 9:00 am - 6:30 pm

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REVIEW SUMMARY

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1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Terry C.

12/13/17

Provided by YP.com
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Worked with Kevin Vaughn. They had a great selection of flooring products and great pricing. Kevin made the process of finding and selecting what we wanted simple and easy. And the Installation Team was prompt and professional and a pleasure to interface with. Having received damage from Hurricane Irma I have dealt with several contractors and companies and my experience with Kevin and his company was by far THE BEST ! Anyone looking for flooring products should certainly go see Kevin Vaughn at Flooring America.

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Suzanne C.

02/23/16

Provided by YP.com
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We purchased tile, wood laminate and carpet from Flooring America. Our salesperson was Chris Langdale, who came out when scheduled, measured the rooms and gave us great ideas. There were different installers for each project; and all of them were professional and did excellent work. If you need any type of flooring, we would highly recommend this company.

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Kakhat77

06/12/09

Provided by Citysearch
Horrible Customer Service

We purchased carpet for one small room in our house from Carpet America. They were so great in the showroom. Someone came out the next day to measure and was very professional. We didn't hear anything from Carpet America for three weeks. Finally they called to tell us the carpet was in. Had to wait over a week to get it installed but that was fine with us. So now we are four weeks into this process when the installer shows up late to install the carpet. We scheduled between 9-12 and he arrived after 1pm. He looked at the room and told us that the sales person did not order enough carpet. He told us he could put down what he did have enough for, but could not guarantee that the amount to be ordered would match. So opted to wait until more carpet could be ordered. The salesman was ""very sorry"". He admitted to making the mistake, appologized many times and said we would be compensated. (This I didn't believe but if he felt better saying it, whatever.) Over a week later, we get the call saying the carpet is in and the salesman tells me we will be first ones to get installation on the following Friday. On the day of the installer calls and says we are not to be first that it will be a few hours. When I called the show room I told the salesperson that this was very unprofessional and that when you tell someone you will do something, it should be done. He said he might have told me that it would be installed first but he didn't really mean it. He then proceeded to shout at me and tell me that I was lucky to be getting carpet. I guess he forgot that we had paid for it and it wasn't like he was giving us a gift or anything. Of course, no mention of the ""compensation"" he referred to was mentioned. I didn't think it ever would be. I don't want anything from them...just want to be done with with them. I guess business during a recession is great for Flooring America because they feel like they can treat their customers like dirt.

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DETAILS
Extra Phones

Phone: 904-880-5445

Fax: 904-880-5445

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Categories
Flooring Contractors, Carpet & Rug Dealers, Floor Materials, Hardwood Floors, Tile-Contractors & Dealers
Services/Products
  • Floor Refinishing
Payment Options
Neighborhoods
Mandarin, Southeast Jacksonville
Other Information

Services: Floor Refinishing

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Data provided by one or more of the following: DexYP, Data Axle, Yext.