These guys are great.I was looking to clean my carpets with Host products and not many carpet company's carry Host but listed on Host's website was Carpet Concepts and although the store out here at the beaches did not carry the machine they did at this location. They were very helpful in the whole process down to how much Host compound I needed. They also have a beautiful array of area rugs in which would look great in my home but until then my carpet looks and smells brand new. Thanks Carpet Concepts!