I recently purchased a bicycle from Champions which I paid over $4000. It seems that as soon as I agreed to purchase said bicycle, the shop forgot about customer service. The bike took three weeks to arrive. When it did finally arrive, the shop "lost" my pedals and aero bars I had left at the shop with no explanation as to what happened to the parts and forced me to purchase new pedals ($156) before alllowing me to leave. The shop was also not able to "fit" me to the bike and expected me to return for a proper fitting. I live over 45 minutes away from the shop.I also did not appreciate being chided several times by one of the employees, "Chuck". The biggest insult however, was the open containers in the shop while customers were still in the shop. It's expected in a bar, but not a bike shop. While the owner was away, all professionalism went out the door with him. A friend was able to recover my "lost" parts. I ended up finding another shop near my house which I paid to fit me to my bike. I will not be returning to the shop and won't be giving them any more of ny money or business.

Champion was recommended to me by someone I met on a bike event. The Staff was very knowledgeable & helpful! They answered questions with a smile and we had plenty of questions we were throwing at them! After the many questions they let us test ride a few bikes. I didn't purchase my new bike yet, but I will make my purchase with Champion.

FANTASTIC STORE! I've been a customer since 1995 and have purchased mountain, road, and cruisers from Champion. Brian and the staff are super friendly and genuinely interested in providing the right bike at a very competitive price. The turnaround on any maintenance is super quick and the work is always done right. Frankly, it's a great store simply to hang out in and get a feel for what's going on in the local scene.