I called Jack around 4am about two bats that were flying around inside my apartment near Cornell campus. I've never had to deal with bats before and I live alone- so I was a bit panicky and freaked out! He was extremely reassuring and professional, as was the employee that was on duty that came promptly to catch and remove both bats. So incredibly thankful for thier extremely expeditious, efficient and thoughtful service!! HIGHLY recommend!!

Called and set up an appointment and the guy never showed up. Not reliable or responsible.

My daughter called me when she was house sitting and was absolutely hysterical that a bat was attached to her suitcase. I called and in 20 minutes he was there, soothing her, and he removed the bat. He was very helpful and re-assuring. When she did not have enough money with her to pay him, he gave her his business card and said to send him the balance. Truly a considerate, expert and over the top service. A+