The food was good. The service was great except, I had my money out with my bill and the waitress saw it at least 3 times and never once offered to take the bill up for me. I had only large bills and was seated in the back. Well obviously your not getting a $16 tip on a $24 dollar bill. So sorry you got no tip because I was not going to walk back through the entire place to leave you a $5 tip. I go to other Big Boys and they offer to run the bill up for me. I was with a client and I have trouble with my legs. You might want to remember this next time. I know wait staff work hard and are under paid. But you need to really think about these things in the future.

RECENTLY, AFTER VISITING THE IONIA BIG BOY RESTAURANT WITH MY GRAND CHILDREN, A (2) YEAR OLD AND (2) MONTH OLD, I DELIGHTFULLY EXPERIENCED EXCELLENT CUSTOMER SERVICE! THANK YOU TO THE ion BIG BOY STAFF, INCLUDING TARA FOR CHECKING THEIR LOST & FOUND AND THE RECOVERY OF MY LOST ITEM. WITHOUT QUESTION, I'll RETURN AGAIN, VERY SOON.BEST REGARDS - DEBRA K. JOHNS, HOLT, MI 48842-1941