General Info

With more than 700 workstations, 130,000 phone hours per month and 364 million calls per year, TeleServices Direct is one of the nation's leading providers of outsourced telemarketing solutions. The company was established in 1989 as a direct marketing company responsible for marketing management and determining vendor selection for its clients. Its original concentration was in database management and outsourced telemarketing to the college student market, sourcing credit card customers for major bank issuers. Its growth has extended into other areas as well. Its telemarketing expertise has successfully been applied in both business-to-consumer and business-to-business programs. Call Center Magazine designated the company as one of the fastest growing outbound telemarketing companies in 1996. It was also named a Top 50 outbound telemarketing company in Customer Inter@ction Solutions Magazine's annual industry report. It is centered in Indianapolis.