I made an appointment to look at a used 2008 Mercedes they had listed on their website, carfax and Facebook marketplace. Michelle confirmed by appointment by email and said she'd make sure to have the car ready to go when I arrive. She asked for my phone number for a file so I obliged.

Today they confirmed my appointment yet again by text saying "we'll have the car gassed and cleaned and ready for you".

I arrived at the dealer and they started asking me what attracted me to this car, trying to sell me something else, and they stated the car sold last week! The Facebook listing was made THIS week.

As of right now writing this review, the car is not only still listed but they've lowered the price on their website and Facebook! The car that does not exist is now cheaper for more people to come look at.

I had to find a babysitter, drive 45 minutes and waste my time and gas AFTER confirming my appointment twice and they never even had the car to show me.

Don't be fooled by this bait and switch. I expect this kind of behavior from seedy used car dealers, but not a supposedly professional Kia dealer.