Our experience at this store was by far the worst. The manager, Cora was the most unprofessional person we have ever encountered. WE WILL NEVER STEP FOOT IN THIS STORE AGAIN. She has a foul mouth and does not know a thing about Customer Service, nor do most of the employees at this store. This store should be an embarrassement to the T-Mobile Corporate Office. When a customer has an issue you do not respond back loudly with the words "Dah..", and when you ask to know the stores physical address they tell you to look outside the door its on the outside of building go write it down, then the manager tells me to go ahead and call the Corporate Office "They won't care anyway." Wow!!! I simply went in to make payment on our accounts with the T Mobile bill and a check in hand as I have done the past several months in the same store and she states they don't accept payments that way in the store. I explained this is how we have always made them and she wanted to be loud, disrespectful and arguementative.