I went there the other day for stitches, not only was the secretary (young long red hair) very nice she ensured I received prompt service!!!! I love the fact they have nurses not just medical assistants who could give me knowledgeable answers to my many many questions. The provider I saw Kristin was very cheerful, quick and very thorough in cleaning my wound and taking care that everything was sterile so I would not get an infection, which I did not!!! I liked that she printed out care instructions as well in case I forgot anything she said. I went back to have them out and was in and out within 10 minutes, they are great and I am even switching to them for my primary care now because it was so great. Not sure about the previous posts but I had a great experience! Highly recommend for primary care and urgent!