There have been 2 instances of missing clothing in which no one at Red Hanger tried to find. Both times phone messages were left unreturned as well as in person messages.A manager finally called me back after three weeks of messages left to let me know that she was "sorry". That's it. This manager did not try to give any type of excuse or apology. This manager talked to me as if she could care less. I will take my business elsewhere.