We have used LaFond's for years and the owner Nolan has always been wonderful whenever we needed service. Recently our system backed up and when I called I found out that that Nolan is no longer the owner. Since we had an emergency I was concerned about the service but the new owners did not let us down. They fit us into their schedule, arrived on time and gave the same excellent service LaFond is known for as well as a fair price! :)