My Maltese is a spoiled pup. I used to take her to Petco but after I witnessed how they treated my baby and how horrible they cut her with no regard to specific written instructions I swore I would never again put my dog through that kind of stress. I was looking for a new groomer and fell in love with Puppy Love the owner not only shows exceptional customer service she cares about your pet treats them as if they were her very own. I dropped my spoiled pooch off and was running errands when I received the call she was ready of course i was late when I got there I was asked "Is your dog spoiled?" I replied yes Turns out my baby refused to be put in the cage and cried everytime they tried to put her in the cage what did they do they held her for an hour until I got there wow Petco could care less how stressed your dog is. The prices are reasonable cheaper then Petco the cuts are outsanding and they pay attention to written and verbal instruction. I would highly recommend them.