I don't know what it is and why I keep placing my orders from these people from this location. One employee sucked on a lollipop while she made pizza, another employee handled a cash register and then abruptly turned around to make another pizza, another employee had his ear phones in his ears with his phone while making pizza (forbid he touches his phone while making pizzas), and lastly but not least, of the nine years that I have placed my orders here (my mistake), these ppl to this day may have a hard time understanding what the heck EXTRA sauce is!!!!!!!!!!!! Puh-leez! Two stars for all of the frustration.