DO NOT BUY any vaporizer unit from this store. I purchased a ploom pax personal vaporizer from them yesterday that was defective. This product is supposed to be top of the line and have 10 yr warranty. I called in this morning to explain how my brand new vaporizer charged all night and when I woke up it showed green(charged). As soon as I took it off the charger though, the battery light was yellow after shaking it. This product coat me $250 plus tax which came out to around 270 ish. The guy told me that they would charge me an extra $30 to replace it. Another $30 for a warrantied product of which they are supposed authorized dealers. It was shady. You sell a product that costs what most middle class people make in a weeks time, it should work. Period. Luckily the company who makes it stand by there product. They sent me a free postage to return and are sending me a brand new one. I was advised by the customer support at ploom to not return to give them anymore money. These people will rip you off. Just have to wait a week to get a new one now. I will never return to high life on fry rd again. I will also spread the word to everyone I know. I can't believe what I experienced today. Stay away.

best customer service

best ever shop seen ever