This man is heaven sent - all I can say is your car is in GREAT hands when you take it to Mr. Cawley. He is straight no chaser. He will tell you exactly what to expect, how long it will take, and what it will cost. I took my car in because I was told it needed a starter. Once Michael discovered I did not need a started (which was much more expensive) not only did he chase the problem down without charging me for it - but told me exactly what I needed and how much it would be out of the door. Now I KNOW had I been at another shop they would have had me purchase the more expensive part only to have me RETURN to have it serviced again for what was actually wrong with the car. I HIGHLY recommend you keep this man on speed dial ;-)