The reason why they got 2 stars. My daughter and I got our hair braided on March 13, 2015. The 2 ladies that did my daughter's hair braid too tight to the point where she was crying and it took them 4 1/2 hours on her head. No child should cry while getting their hair braided. The lady that did mine braid too tight to and she was the only one doing my braids. It took her 6 hours to do my hair. A day later after getting my hair braided one of my braids came out. As of March 22, 2015 I have lost 6 braids and had to take out 4 or 5 braids. They do nice braids, but it's not worth the money I spent on me ($180) and my daughter ($120). No I will not go back.