In one word.. "amazing"! Verona was my massage therapist and she was amazing! The service was so wonderful and everyone was friendly. But the most important is the massage itself. .. it was exceptional! She is truly an asset to the company! I got their swedish massage, not deep tissue, and it was just amazing!!! I will be scheduling an apt for my bf for next week with her if she is available of course. I even sent the company an email on how great my whole experience was with them today. All in all I HIGHLY recommend this place. I can't speak for the other massage therapist since this was my first time and though I'm sure they are all great I deeeeefinitely recommend Verona!!!!