Do not deal with this company, at all even if they are the last moving company in the world. All of their employees are bunch of crooks. I had my household furniture stored with them for 6 years. I also paid for full replacement insurance for 6 years. When they delivered my stuff in November 2010, there were tables, chairs, glassware and picture frames broken among other things. A box was lost. They charged me for an environmentally controlled storage. I had brand new clothes, shoes, bags, chair seats and other items made out of fabrics covered with mold. It took almost 2 months to get a response from them after I submitted my claim. They had self insured my items. They would not return my e-mails and phone calls. Finally, after 3.5 months, they refused my claim. Twice they made an appointment to come and check the damages and each time nobody showed up. I am in the process of suing them. People so unethical like these people should not be in business.